We built NeuronPathway for coaches and athletes. Not to exploit them.
AI in health is powerful. That power comes with real responsibility. This page is our plain-language commitment — not a legal document, but a genuine statement of how we operate and what we will never do.
What we do with your data
Use your health data exclusively to personalise your training, nutrition, and recovery inside NeuronPathway.
Give you full access to export or delete your data at any time, without jumping through hoops.
Be transparent when AI generates a recommendation — you'll always know what's AI-suggested vs. human-reviewed.
Apply strict row-level security so your data is never visible to other users, trainers, or third parties without your explicit consent.
Notify you promptly if there is ever a data breach that affects your account.
What we will never do
Sell, share, or rent your personal health data to advertisers, insurers, or data brokers — ever.
Use AI to manufacture emotional pressure, false urgency, or manipulative retention tactics.
Lock you in. Cancellation is one tap, no guilt, no dark patterns — you can leave any time.
Use your data to train external AI models without your explicit, informed opt-in.
Make decisions that affect your health without a human-in-the-loop checkpoint for anything flagged as high risk.
How our AI makes decisions
We believe you deserve to understand what's happening behind the recommendation.
Multi-model routing
We route each task to the best available AI model for that specific job — primarily Claude by Anthropic for fitness reasoning and analysis. We evaluate and evolve our AI stack as the landscape matures.
Human-in-the-loop
AI-generated training plans, meal plans, and form corrections are recommendations — not commands. Your PT reviews and approves them. For solo athletes, you always have final say before anything is logged.
No manipulation
Every motivational message from the AI Coach is grounded in your actual data — not engineered to trigger anxiety, FOMO, or compulsive engagement. We build for long-term health, not short-term retention metrics.
Data isolation
Supabase Row Level Security ensures your data is cryptographically isolated from other users at the database layer. Not a policy — an architectural guarantee.
Cancellation is one tap. No guilt. No tricks.
You can cancel your subscription at any time from your account settings — no cancellation interview, no retention pop-ups, no "are you sure?" guilt loops. Your data remains accessible until the end of your billing period, then you can request full deletion. We think this is how every software product should work.
Questions about your data?
If you have any questions about how we handle your health data or want to exercise your rights, contact us directly — a human will respond.
support@neuronpathway.appLast updated: March 2026 · Full Privacy Policy · Data Processing Agreement